Terms & Conditions
Effective Date:
20 May 2025
These Terms & Conditions (“Terms”) govern your use of the services provided by
Autora Media LLC (“we”, “us”, or “our”). By accessing our website, subscribing to our services, or using your client dashboard, you agree to these Terms.
Services
Autora Media provides a software platform and tools to help businesses improve their online visibility, automate workflows, manage customer interactions, and grow their brand. Services are delivered through a personalized dashboard.
Account Access
When you sign up, you’ll receive secure login details to your dashboard.
You are responsible for:
Keeping your login credentials confidential, using the dashboard only for lawful business purposes, not attempting to reverse engineer or misuse the platform.
Billing & Payments
Our services operate on a recurring monthly subscription:
Payments are processed via Stripe.
Subscriptions automatically renew unless canceled before the next billing date.
Late or failed payments may lead to service suspension.
Refunds are not provided for partial use or missed cancellations.
Data & Privacy
We handle your data according to our
Privacy Policy.
You retain ownership of your business data but grant us permission to process it as needed to deliver your services.
You are responsible for how you collect, store, and use your own customer data within the platform, in compliance with applicable laws.
Acceptable Use
You agree not to:
Send spam or unsolicited communications, break any laws or infringe on third-party rights, upload harmful or illegal content, disrupt or misuse the software or other users’ experience.
Platform Availability
We work to maintain reliable uptime but cannot guarantee uninterrupted service.
We are not liable for downtime, technical issues, or outages caused by third-party providers.
Cancellation & Termination
You may cancel your subscription anytime through your customer billing portal or by contacting us.
Service stays active until your current billing period ends.
We may terminate access without notice if these Terms are violated or fraudulent activity is suspected.
Limitation of Liability
Our services are provided “as is.” We are not responsible for indirect, incidental, or consequential damages resulting from your use of the platform.
You use our services at your own risk.
Changes to These Terms
We may update these Terms periodically. The latest version will always be available on our website, with the effective date clearly stated.
Continued use of our services means you accept any changes.
Contact Us
For support, billing, or legal questions, please reach out:
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